Experience.
A track record of designing, defending, and optimizing complex enterprise systems.
Cyber Security Analyst
Tevel Metro
Monitor and analyze hundreds of daily security events using SIEM, CrowdStrike, and Symantec. Investigate alerts, perform root cause analysis, and lead incident response to contain threats.
Manage and optimize Check Point and Fortinet firewalls, Cisco infrastructure, NAC, and endpoint security solutions. Introduce AI-driven workflows and automation tools, significantly improving operational efficiency.
Beyond the Role
- Architected and developed a dedicated Cybersecurity Ticketing System from scratch, seamlessly integrating it with the IT Helpdesk workflow.
- Designed and implemented automated security workflows using Monday.com, tailoring custom tools to fit the exact operational needs of the team.
NOC Engineer
Tevel Metro
Monitored and maintained enterprise network infrastructure supporting 500+ users using SolarWinds, Elastic, and Wireshark. Configured and managed Cisco switches/routers, firewalls, and fiber infrastructure.
Managed Active Directory, VMware, and Nutanix environments. Supported SOC operations by monitoring security events, writing SIEM rules, and escalating incidents.
Beyond the Role
- Developed and deployed the organization's IT Helpdesk ticketing system.
- Created a comprehensive team CRM for internal knowledge sharing, team management, and efficient onboarding.
- Built an enterprise-wide maintenance ticketing system, driving operational efficiency beyond core NOC responsibilities.
Help Desk Specialist
Calanit by one
Provided advanced IT support for thousands of users including Active Directory, Exchange, SCCM, and VDI environments. Managed NAC solutions (Portnox, Cisco ISE) and implemented endpoint security updates.
Handled escalations and automated operational tasks using scripts to enhance efficiency and workflows in high-security, mission-critical environments.
Beyond the Role
- Became the primary escalation point for complex technical issues within just two months, successfully resolving edge cases that bypassed Tier 1 support.
- Acted as the de facto shift supervisor, providing critical operational backup to team leads and independently managing shift operations.
- Developed and deployed PowerShell automation scripts for routine tasks, significantly reducing handling times for Active Directory and SCCM operations.
Computers & Networks Instructor
Appleseeds
Delivered training in Microsoft and Cisco technologies to dozens of students per program. Developed technical skills and prepared students for real-world IT environments.
Beyond the Role
- Guided first-year students through intensive IT and networking fundamentals, specifically tailoring the curriculum to prepare them for elite IDF tech units.
- Mentored and successfully propelled numerous students into highly competitive IDF computer science and cyber intelligence roles.
- Designed hands-on, practical lab simulations bridging theoretical CCNA/Microsoft concepts with real-world enterprise infrastructure challenges.
